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Guide To The Booking Procedure For Use Of Non-Fee Charging Recreation And Sports Facilities

Individual Booking Procedure

Advance Bookings of Non-fee Charging Hard-surface Ball Courts Through online Submittion of Balloting Applications 14-20 Days Prior to the Date of Use of the Facilities
Registered SmartPLAY patrons can book popular non-fee charging facilities for team sports including basketball courts, volleyball courts, handball courts, cricket courts, 7-a-side hard-surface and 5-a-side hard-surface soccer pitches, gateball courts, netball courts, roller hockey rinks, beach volleyball courts, beach handball courts, and so on, allocated through ballot via the SmartPLAY system 14 to 20 days prior to the date of use of the facilities (e.g. application for ballotable sessions on 20 January 2024 can be made from 1 to 7 January 2024, with the deadline being 7 January). Successful applicants will be notified in the morning of the ballot date and are required to complete the confirmation process through the SmartPLAY system by the two-day confirmation deadline (i.e. by 11:59 pm on the day following the ballot date). The confirmation notice will serve as the user permit. No notification will be given to unsuccessful applicants.
Indicative schedule
Intended date of use 20 January 2024
Dates of submission of balloting application 1 to 7 January 2024
Balloting date 8 January 2024
Notification to successful applicants In the morning of 8 January 2024
Completion of confirmation Before 11:59 pm on 9 January 2024
Points to note:

(i)

On-line balloting applies only to booking of popular non-fee charging recreation and sports facilities for team sports, including basketball courts, volleyball courts, handball courts, cricket courts, 7-a-side hard-surface soccer pitches, 5-a-side hard-surface soccer pitches, gateball courts, netball courts, roller hockey rinks, beach volleyball courts and beach handball courts for team sports.
(ii) Each patron may submit one balloting application with three balloting choices , including sessions of both fee charging turf soccer pitches or/ and popular non-fee charging recreation and sports facilities, in respect of each day available for venue booking. The venue, session(s) and the information of the users cannot be changed after the closing date of the application.
(iii) Sessions will be allocated by ballot on the day following the applications deadline. Each applicant will be allocated a maximum of three choices per day, subject to the individual daily booking quota and non-overlapping of all booked facilities (including fee charging and non-fee charging facilities).
Seven-day Advance Bookings on a First-Come-First-Served-Basis Through SmartPLAY System
Sessions not taken up by block bookings or online balloting will be available for booking by SmartPLAY patrons on a first-come-first-served basis up to 7 days in advance of the day of use of the facility, inclusive of the day of making the booking (i.e. booking for 1 to 7 January can be made on 1 January), through the Internet booking service of the SmartPLAY system (smartplay.lcsd.gov.hk), the mobile applications and smart self-service stations installed at leisure venues and District Leisure Services Offices (DLSO).
When bookings made at SmartPLAY service counter in leisure venues and DLSOs, hirers have to book the facilities in person by producing the original Hong Kong Identity Cards (HKID) and proof of qualification / eligibility certificate (if necessary). For children aged below 11, they can produce other identity documents including birth certificate, Document of Identity for Visa Purposes, HKSAR Re-entry Permit, or One-way Permit. For persons who are not holder of HKID cards, they can make advance booking after registered as SmartPLAY Temporary Patrons. In case of queue, each person can only make booking per visit to the service counter fora maximum of two hours play. A person who has been suspended from booking due to breach of the conditions of use for fee charging recreation and sports facilities shall not be allowed to make any booking.

Daily Booking Quota

The individual booking quota per hirer is a maximum of 2 hours per day for the same type of facility. All bookings cannot be overlapped.

General Conditions Of Use

All user(s) of recreation and sports facilities under LCSD shall observe the Conditions of Use of Leisure and Cultural Services Department Non-fee Charging Facilities.

Declaration Of “ No Transfer Of User Permit”

Individual hirers shall declare at the time of booking that they are hiring the sessions and facilities as users. He/she undertakes that if for any reason he/she is unable to use the facilities at the booked sessions, he/she will cancel the booked sessions according to the means specified in the "Conditions of Use of Non-fee Charging Recreation and Sports Facilities", and that he/she will not engage in any form of transfer of user permit for the booked sessions and facilities.

Cancellation Of Booking

If the hirers are unable to take up the booked session(s), they should cancel the booking through the SmartPLAY system's internet booking service (smartplay.lcsd.gov.hk), mobile applications and smart self-service stations, one day before the start of the booked session(s).

Reallocation

Recreation and sports facilities will be closed on the issue of tropical cyclone signal No. 8, or at the discretion of the management when, in its opinion that the facilities are unsuitable for use from safety or operation point of view. Under no circumstances (including factors such as inclement weather or unforeseen venue maintenance.) will individual hirers be provided with a reallocated booking.