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Hotline, survey to upgrade hygiene level of swimming pools

The Leisure and Cultural Services Department (LCSD) will start a survey on users’ ratings of the hygiene and cleanliness of public swimming pools tomorrow (June 11), and will launch a hotline – 2601 6801 – on June 15, both aiming at collecting views to help upgrade the hygiene level.

An LCSD spokesman said today (June 10): “A series of measures have been implemented since the beginning of this swimming season to further improve the hygiene and cleanliness of the public swimming pools, thus providing a suitable environment for swimming.

“Since their implementation, these measures have so far got the support and cooperation of the swimmers.

“To make available additional channels for the swimmers to air their views on the management of public swimming pools and on monitoring the cleanliness and hygiene, and give their suggestions, the LCSD will start a four-month survey tomorrow at all public swimming pools to collect the users’ ratings of the hygiene and cleanliness of the facilities."

The Clean Swimming Pool Ambassadors will conduct the survey on Saturdays and Sundays in June and September while daily in July and August. Respondents will be randomly selected at the exits of the pools to answer brief and simple questions.

The ambassadors will introduce to the respondents the contents of the questionnaire.

If in doubt, the respondents are welcome to immediately ask the staff on duty at the swimming pools.

The spokesman said: “The questionnaire is set to study swimmers’ ratings of the effectiveness of the measures implemented since this swimming season to improve the level of hygiene and cleanliness.

“The contents of the questionnaire cover the measures including washing the body thoroughly in the changing room before entering the pool deck; walking through the shower bath and foot bath; wearing a white T-shirt on top of the swim suit, if necessary; and wearing another pair of clean slippers which have to be cleaned thoroughly in the changing room and walk through the shower bath and foot bath before entering the pool deck."

Also, the LCSD has set up a hotline - 2601 6801 - for people to express their views at any time on the water quality and the cleanliness of other facilities of the pools. Immediate actions and improvements will be made whenever necessary.

The hotline will be operated around the clock from June 15, with the department’s appointed staff to answer the calls and take necessary actions.

People are encouraged to voice their valuable opinions through these new channels, the spokesman noted.

In-depth analysis will be conducted on the data collected from the survey and views expressed through the hotline, which will be very useful to work out even more effective measures to upkeep the hygiene and cleanliness of the swimming pools.

All the individual particulars will be kept confidential.

Again, the spokesman appealed swimmers to follow the rules of keeping cleanliness and hygiene.

Toilet facilities complemented conspicuous signs are provided at every swimming pool. All swimmers are encouraged to use the facilities before swimming, he added.

The public swimming pools are our facilities and it is utmost significant for all users to keep them clean and hygienic, emphasized the spokesman.

The spokesman added that the Public Health and Municipal Services Ordinance (Cap 132) Public Swimming Pools Regulations stipulates that it is an offence to pollute the pool water at public swimming pools. An offender will be liable to a maximum penalty of $2,000 and 14 days’ imprisonment.

Ends/Friday, June 10, 2005

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