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Web Accessibility Conformance Statement
Graphic: Performance Pledge

Leisure Services

We pledge to provide facilities to foster public participation in recreational and sports activities, and to organise a wide range of programmes to enrich the quality of life of the community.

We pledge to maintain hire charges and programme fees at a level affordable to the general public. Concessionary rates for the elderly, full-time students, people under the age of 14, and persons with disabilities together with their minders will continue to be offered.

We pledge to provide, manage and maintain safe and high-quality recreation and sports facilities for the general public.

Leisure Services
Type of Service
Target
Achievement in 2011/12
For activities enrolled on a first-come-first-served basis
(a) At District Leisure Services Office counters/venue booking counters
(b) By post
For activities enrolled by balloting
 

Within 15 minutes queuing time except peak period
(8:30 a.m. - 10:30 a.m.)

To notify applicants within 7 working days from the closing date

(i) To publicise the balloting result within 5 working days from the balloting date

(ii)To notify the successful applicants within 7 working days from the balloting date
 
100%
100%
100%
100%
Processing new licence applications for billiard establishments, public bowling-alleys and public skating rinks:

(a) To issue a letter of acknowledgement to the applicant and forward the application to the relevant government departments for comment

(b) To issue a letter of requirements to the applicant


(c) To issue a licence to the applicant
Processing renewal of licence applications for billiard establishments, public bowling-alleys and public skating rinks (with effective from 29 April 2011):

(a) To issue a letter of acknowledgement to the applicant and forward the application to the relevant government departments for comment

(b) To issue an approval letter of renewal of Places of Amusement Licence
Processing licence transfer applications for billiard establishments, public bowling-alleys and public skating rinks (with effective from 29 April 2011):

(a) To issue a letter of acknowledgement to the applicant and forward the application to the relevant government departments for comment

(b) To issue an approval letter of transfer of Places of Amusement Licence

Note: Excluding Saturday, Sunday and public holidays

Quality Services for Quality Life