Barrier-free Facilities and Services

To facilitate people with disabilities to enjoy entertainment events as well as participate in sports activities, the Queen Elizabeth Stadium has carried out barrier-free improvement works to facilities that include:

A. Facilities for wheelchair users

1. Wheelchair platforms at the arena to accommodate a maximum of 20 wheelchair users and 20 minders. Wheelchair users can make use of the lifts to reach these platforms.
  Barrier-free Facilities and Services
2. Lift to the VIP Lounge Disabled Toilet
 
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3. Four disabled toilets inside the arena and as well as two disabled shower room at the backstage.
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4. Tailor-made information desk at foyer, box office counter and ticket dispensing machine.
 
Barrier-free Facilities and Services   Barrier-free Facilities and Services

B. Facilities for hearing impaired users

1. Induction loops at the Information Counter, BOX Office and arena seating area to assist hearing aid users.
 
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2. Visual fire alarm system installed at the venue.
  Barrier-free Facilities and Services

C. Facilities for visually impaired users

1. Tactile guide paths installed inside the stadium.
  Barrier-free Facilities and Services
2. Braille maps installed near Information Counter.
  Barrier-free Facilities and Services
3. Non-slip nosing and handrails with Braille plates at most of the arena and stadium staircases.
 
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4. Guide dogs are trained as working dogs to assist the visually impaired user in his/her daily life. Queen Elizabeth Stadium welcomes visually impaired users to bring their guide dogs to enter the venue for participating events or watching programmes.

A Service Hotline is available to provide information on events, ticketing services and admission arrangements. Wheelchair users with tickets may contact the venue management at 2591 1346 for admission assistance.

The Access Officer of this venue is Ms. Rosa YAU, Manager (Queen Elizabeth Stadium), who can be contacted at 2591 1359. During non-office hours, please contact the Duty Manager at 2591 1346.