You can readily obtain information about our services through our 24-hour Customer Hotline: 2414 5555 which is handled by the "1823 Call Centre" of the Government. You can choose to use Cantonese, Putonghua or English to make your enquiries or complaints. If the line is busy, you may leave your message with the phone recorders and agents of "1823 Call Centre" will call back as soon as possible. You may also dial 1823 to the "1823 Call Centre" direct to obtain information about the services provided by the Department.

You can call our Departmental Fax Hotline: 2603 4567 by means of a touch-tone phone and the telephone system will guide you through the appropriate selections by pressing the respective dials to obtain monthly programme schedule or application forms of our service.

You can also forward your enquiries, comments, suggestions or complaints to our electronic mail address: enquiries@lcsd.gov.hk. Agents of the "1823 Call Centre" will handle your electronic mail as soon as possible or forward the case to the subject officer of this Department to follow up.