Skip to main content
Home 繁體版简体版 Site Map Contact Us
ButtonHome ButtonForeword ButtonPerformance Pledges ButtonVision, Mission & Values ButtonLeisure Services ButtonCultural Services ButtonAdministration ButtonAppendices

Feedback Channels

Suggestions, enquiries and complaints can be made to this department in the following ways:

  • By calling LCSD's 24-hour Hotline: 2414 5555 (this hotline is now handled by 1823)
  • By sending an email to (this email account is now handled by 1823)
  • By writing or sending a fax to the General Administration Section, Administration Division, Leisure and Cultural Services Department at
    13/F, Leisure and Cultural Services Headquarters,
    1-3, Pai Tau Street, Sha Tin, New Territories
    Fax No.: 2603 0642

We undertake to reply to all enquiries and complaints, written or verbal, within 10 days of receipt. We will send an interim reply if a substantive reply is not possible within this period.