Notes to Applicant and Booking Procedure for Package Programmes

 

Notes to Applicant

Booking Procedure

 

Bad Weather Arrangement

Reallocation of bookings will only be arranged as the Centre has to be temporarily closed due to the issue of tropical cyclone warning signal No.3 or above and unforeseen circumstances such as inclement weather. 

If the original booking falls the non-peak day, the reallocated session should be within the alternative non-peak day of the same venue.  For peak days, reallocation is however allowed to be made in either peak or non-peak days.  The group/organisation is entitled to refund of the difference in charges for reallocation of sessions.

If a mutually acceptable alternative date and time cannot be arranged, the group/organisation may apply for a full refund.  Application of refund should be made within 30 days, inclusive of the day of the original booking.

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