URBTIX serves 45 regular performance venue facilities with a combined seating capacity of more than 100 000 at both LCSD and non-LCSD venues. Of the 36 URBTIX outlets, 15 are located in LCSD venues.

URBTIX offers convenient and reliable ticketing services for event presenters and the public. Apart from counter booking at a wide network of outlets throughout the territory, it also provides convenient telephone and 24-hour internet and mobile app booking services.

In 2016-17, URBTIX issued 3.9 million tickets for around 8 000 performances. Sales totalled over $1,164 million.