Barrier-free Facilities and Services

To facilitate people with disabilities to enjoy entertainment events as well as participate in sports activities, the Queen Elizabeth Stadium has carried out barrier-free improvement works to facilities that include:

A. Facilities for wheelchair users

1. Wheelchair platforms at the arena to accommodate a maximum of 20 wheelchair users and 20 minders. Wheelchair users can make use of the lifts to reach these platforms.
  Barrier-free Facilities and Services
2. Lift to the VIP Lounge Disabled Toilet
 
Barrier-free Facilities and Services   Barrier-free Facilities and Services
3. Four disabled toilets inside the arena and as well as two disabled shower room at the backstage.
  Barrier-free Facilities and Services
4. Tailor-made information desk at foyer, box office counter and ticket dispensing machine.
 
Barrier-free Facilities and Services   Barrier-free Facilities and Services

B. Facilities for hearing impaired users

1. Induction loops at the Information Counter, BOX Office and arena seating area to assist hearing aid users.
 
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2. Visual fire alarm system installed at the venue.
  Barrier-free Facilities and Services

C. Facilities for visually impaired users

1. Tactile guide paths installed inside the stadium.
  Barrier-free Facilities and Services
2. Braille maps installed near Information Counter.
  Barrier-free Facilities and Services
3. Non-slip nosing and handrails with Braille plates at most of the arena and stadium staircases.
 
Barrier-free Facilities and Services   Barrier-free Facilities and Services
4. Guide dogs are trained as working dogs to assist the visually impaired user in his/her daily life. Queen Elizabeth Stadium welcomes visually impaired users to bring their guide dogs to enter the venue for participating events or watching programmes.

A Service Hotline is available to provide information on events, ticketing services and admission arrangements. Wheelchair users with tickets may contact the venue management at 2591 1346 for admission assistance.