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Notes on Enrolment (Water Sports Centre)

I. Entry Requirements

1. Please visit the Entry Requirement before enrolment
2. Outreach Astronomy Observation Camp
Outreach Astronomy Observation Camp 1 night 1 day
  1. Applicant should be aged 18 or above & no. of people for each group cannot be more than 6.
  2. Water Activity Participants should be able to swim with clothes for at least 50 metres / proficient in swimming

II. Registration instructions

(I) Registration as SmartPLAY Users

(1)


All participants of recreation and sports programmes, as well as the guardians or parents of participants aged below 18, must register as SmartPLAY users before enrolment and provide the required information such as date of birth and gender during registration, except for those programmes requiring walk-in enrolment.
(2) Members of the public can register as SmartPLAY users through My SmartPLAY app, the SmartPLAY webpage or smart self-service stations set up at District Leisure Services Offices (DLSOs) or leisure venues. Applicants can register as SmartPLAY users immediately upon identity verification via “iAM Smart” app. Applicants who submit applications online or via the mobile app must first upload copy of their HKID Cards and then verify their identities through smart self-service stations before activating accounts. Alternatively, applicants can register as SmartPLAY users immediately through smart self-service stations with their HKID Cards.
(3) Those aged below 11, without a HKID Card, are required to upload their identity documents, namely Hong Kong Birth Certificate/Document of Identity for Visa Purposes/HKSAR Re-entry Permit/Permit for Proceeding to Hong Kong and Macao (commonly known as One-way Permit), if their applications are made online or through the mobile app. Children holding a Hong Kong Birth Certificate may produce the original of the birth certificate for identity verification at the booking counters at leisure venues across districts. Children holding a Document of Identity for Visa Purposes, HKSAR Re-entry Permit or Permit for Proceeding to Hong Kong and Macao may produce the originals of the documents at the SmartPLAY Services Centre for identity verification before completing the user registration procedures. Non-Hong Kong residents holding valid travel documents are required to submit applications in person at the SmartPLAY Services Centre for registration as temporary SmartPLAY users. The SmartPLAY Services Centre, located at Floor 5M, Kwun Chung Municipal Services Building, 17 Bowring Street, Jordan, Kowloon, Hong Kong, opens from 9:00 am to 5:00 pm Monday through Friday except for public holidays.
(4) For details of registration, please visit www.smartplay.lcsd.gov.hk/website/en/index.html or download My SmartPLAY app.
download My SmartPLAY app

 

(II) Concessionary rates

Persons aged below 15/aged 60 or above, full-time students and persons with disabilities (1) Persons aged below 15/aged 60 or above, full-time students or persons with disabilities, with valid proof, are eligible for concessionary rates when enrolling in training courses, recreation activities and competitions (only limited to swimming galas, athletic meets and individual games competitions). Moreover, accompanying carers of the participants with disabilities, limited to one who is aged 16 or above, are also eligible for concessionary rates, except for those in competitions.
(2) Upon opening a SmartPLAY account, full-time students or persons with disabilities can register their eligibility for concessions in the “Personal Information” of the account. They must, before the first sessions of the programmes, visit the SmartPLAY service counters at leisure venues or DLSOs, producing the originals of both identity documents and valid proof of eligibility for concessions, such as a valid student handbook/student card with photo, the “Registration Card for People with Disabilities” issued by the Labour and Welfare Bureau and the Notification of Successful Application for Disability Allowance issued by the Social Welfare Department. The information will be verified and entered into their personal accounts in the SmartPLAY system. Upon completion of the procedures, they can enjoy the concessionary rates within the valid period of the documents. Those failing to complete the above procedures before the first sessions of the programmes are required to pay the difference between the full fee and the concessionary fee.
(3) Concessionary rates are not applicable to the Community Garden Programme.

 

(III) Enrolment Methods and Procedures

Training Courses and Recreation Activities (Applicable to the training courses and recreation activities to be held from January 2024)

  1. To enrol in the activities to be held the following month, applicants must submit ballot e-application forms through My SmartPLAY App, the SmartPLAY webpage or smart self-service stations within the specified period in a month. For example, for training courses and recreation activities to be held in May, ballot applications must be submitted from 1 to 7 April.
  2. Each applicant is required to submit only one ballot e-application form for enrolment in any of the training courses and recreation activities offered by the 18 DLSOs, Water Sports Centres, Tuen Mun Recreation and Sports Centre and the Green Campaign Section in a given month. Each ballot application form can be used to apply for up to 10 activities, of which only a maximum of three will be allocated to the applicant.
  3. All applications submitted will be checked by the SmartPLAY system. In the event of duplicate application submissions, submission of incomplete information, non-compliance with activity requirements or ineligibility, the applications in question will be rejected by the system. In case the activity currently applied for will be held at the date and time conflicting with another training course or recreation activity for which payment has been settled or confirmation has been made, such an application will be rejected as well.
  4. For those activities that require specific certificates or qualification proof, applicants must upload copies of the valid certificates or qualification proof onto the SmartPLAY system in their submission of e-application forms. Such copies will be verified by the organisers before the applicants may enter the ballot. Successful applicants must settle the payment and produce the originals of their certificates or qualification proof to their instructor for verification on the first day of the activity.
  5. Upon completion of the courses organised by the LCSD, qualification proof issued by the LCSD will be recorded in their SmartPLAY personal accounts. Participants are not required to upload the relevant certificates separately. However, they must upload those certificates issued by National Sports Associations (NSAs) onto the SmartPLAY system of their own accord.
  6. To participate in doubles or group activities such as Family Kayak Fun Day, an account user must, as the prime applicant, select the rest of the participating members who are qualified from a “friend list”, after filling in the order of preference for the activities. As far as the activities enrolled are concerned, all of the members must follow the same order of preference. If the members invited have not enrolled in other recreation and sports activities, they are not required to separately submit electronic applications. Members will receive a notification of invitation generated by the system. If the invitation is declined, the prime applicant must update the details of the members before the submission deadline, in a bid to meet the activity requirement on the number of participants. In the event of duplicate application submissions, submission of incomplete information, non-compliance with activity requirements or ineligibility on the part of the prime applicant or any of the participating members, the application in question will be rejected.
  7. Under the SmartPLAY system, participants’ enrolment history will be recorded. The priority arrangements for “new applicants” in ballot will be extended to other training courses and recreation activities, in addition to the existing Fitness (Multi-gym) Training Courses. As such, the “new applicants” will enjoy priority in ballot when enrolling in various training courses and recreation activities. In entering a ballot, applicants will be classified into “new applicants” and “non-new applicants”. Based on the both groups’ orders of preference for the activities, the “new applicants” will first be allocated places by the system by means of ballot, and the remaining places, if any, will subsequently be allotted to the “non-new applicants”. The “new applicants” refer to those who have not attended the same type and level of a training course or recreation activity over the past 12 months. As regards doubles or group activities, if any member in a group is a “non-new applicant”, the entire group will be deemed as a “non-new applicant”, and will therefore not be accorded priority in the ballot. If a SmartPLAY user who has taken the Fitness (Multi-gym) Training Course over the past 12 months wishes to enrol in the same type of course, he/she will be identified as a “non-new applicant”.
  8. Successful applicants will receive an electronic notification generated by the system of successful application and payment or confirmation. In addition, members of the public may also have access to the ballot results through My SmartPLAY App, the SmartPLAY webpage, smart self-service stations or notice boards at organising DLSOs and leisure venues, but will not be notified separately by post. Successful applicants must settle the fees by electronic means or complete the confirmation procedures within the payment or confirmation period in a month through My SmartPLAY App, the SmartPLAY webpage or smart self-service stations. For those who use the SmartPLAY webpage, fees can be settled by online payment methods including credit cards, Payment by Phone Service (PPS), Faster Payment System (FPS), Apple Pay or Google Pay. For those who use My SmartPLAY App, electronic payments may be made by credit cards, FPS, Apple Pay or Google Pay. For those who use the “smart self-service stations (3S)”, fees can be settled by Octopus Card or FPS.
  9. If there are places available after the payment or confirmation period in a month, the number of such places will be announced through My SmartPLAY App, the SmartPLAY webpage and smart self-service stations on a specified date of the month. Such places will be open for enrolment on a first-come-first-served basis from 8:30 am the following day through My SmartPLAY App, the SmartPLAY webpage and smart self-service stations.
  10. To participate in doubles or group activities during open enrolment period, an account user must, as the prime applicant, first select the rest of the participating members from the “Invitation for Joint Enrolment of first-come-first-served Activity” under “My Record” in SmartPLAY. Those being selected will then receive a notification of invitation generated by the system. The prime applicant can only proceed with the enrolment once he/she has the members’ consent.
  11. “On-the-spot Enrolment” arrangement (Only applicable to the activities organized by water sports centres).

    If enrolled participants cannot attend the programme or are absent or late for 30 minutes or more on the first day of the activity, their places will be allocated to on-the-spot stand-by applicants on a first-come-first-served basis.

    Remarks:
    (i) Participants of multiple-day programme who cannot arrive within 30 minutes or have to be absent on the first activity day** shall submit a written application for being late or absent on the first activity day to the concerned centre at least two working days prior to the commencement of the programme. The on-the-spot enrolment arrangement will not be applicable if such an application is made. Applicants must accept the relevant terms before participating in the programmes organized by water sports centre.
    (ii) For (i) above, a participant may apply for being late or absent on the first activity day at most once in every 90 days in a centre.
    (iii) The venue manager/duty officer in-charge may cancel or suspend the on-the-spot enrolment arrangement at any time for operational reasons or due to special circumstances nearby.
    (iv) In case there are no on-the-spot applicants to fill the relevant places, the concerned centre, subject to no interrup- tion to the activity, may consider allowing participants who are late for 30 minutes or more to take part in the rest of the programme.
    **Dates of events are subject to change. Please refer to My SmartPLAY App, the SmartPLAY webpage or smart self-service stations for the latest updates.


Competitions (Applicable to competitions to be held from February 2024)

  1. To enrol in the competitions to be held two months later, applicants must submit ballot e-application forms through My SmartPLAY App, the SmartPLAY webpage or smart self-service stations within the specified period in a month. For example, for competitions to be held in June, ballot applications must be submitted from 8 to 14 April.
  2. Applicants enrolling in competitions must be themselves the registered SmartPLAY users. Applications made by groups, organisations or schools will not be accepted.
  3. Each applicant/team is required to submit only one ballot application form for enrolment in any of the competitions organised by DLSOs, Water Sports Centres or Tuen Mun Recreation and Sports Centre in a given month. In the event of duplicate application submissions, submission of incomplete information, non-compliance with competition requirements or ineligibility on the part of applicants/teams, the applications in question will be rejected by the system. Each ballot application form can be used to apply for up to 10 competitions, of which a maximum of three will be allocated to the applicant.
  4. In the event of duplicate application submissions, submission of incomplete information, non-compliance with competition requirements or ineligibility on the part of any of the participating members in their submission of applications, the application in question will be rejected by the system.
  5. To participate in team competitions (such as football, basketball and volleyball competitions, etc.), a prime applicant must first select the rest of the participating members who are qualified from a “friend list”, before filling in the order of preference for the competitions. As far as the competitions enrolled, all of the members must follow the same order of preference. If the members invited have not enrolled in other competitions, they are not required to separately submit electronic applications. Members will receive a notification of invitation generated by the system. If the invitation is declined, the prime applicant must update the details of the members before the submission deadline, in a bid to meet the activity requirement on the number of participants. In the event of failure to meet the activity requirement on the number of participants by the submission deadline, the teams in question will be disqualified.
  6. Alterations to all the details provided by an applicant will not be allowed after the submission deadline of application forms.
  7. As far as the competitions held by the Water Sports Centres are concerned, applicants can enter a ballot only after valid certificates or qualification proof are uploaded in their submission of ballot e-application forms. In addition, they must produce the originals of valid qualification proof and logbooks for verification by the LCSD staff on the competition day as proof that the relevant certificates or qualifications and the required number of sailing hours are acquired before ballot. Failure to meet such requirements will disqualify the applicants from the competitions, and no refund for the fees paid will be made.
  8. Successful applicants will receive an electronic notification generated by the system of successful application and payment or confirmation. In addition, members of the public may also have access to the ballot results through My SmartPLAY App, the SmartPLAY webpage, smart self-service stations or notice boards at organising DLSOs and leisure venues, but will not be notified separately by post. Successful applicants must settle the fees by electronic means or complete the confirmation procedures within the specified payment or confirmation period in a month through My SmartPLAY App, the SmartPLAY webpage or smart self-service stations. For those who use the SmartPLAY webpage, fees can be settled by online payment methods including credit cards, PPS, FPS, Apple Pay or Google Pay. For those who use My SmartPLAY App, electronic payments may be made by credit cards, FPS, Apple Pay or Google Pay. For those who use the smart self-service stations, fees can be settled by Octopus Card or FPS.
  9. If there are places available after the payment/confirmation period in a month, the number of such places will be announced through My SmartPLAY App, the SmartPLAY webpage and smart self-service stations on a specified date of the month. Such places will be open for enrolment on a first-come-first-served basis from 8:30 am the following day through My SmartPLAY App, the SmartPLAY webpage and smart self-service stations.
  10. To participate in doubles or group competition during the open enrolment status, an account user must, as the prime applicant, first select the rest of the participating members from the “Invitation for Joint Enrolment of first-come-first-served Activity” under “My Record” in SmartPLAY. Those being selected will then receive a notification of invitation generated by the system. The prime applicant can only proceed with the enrolment once he/she has the members’ consent.

 

 

 

(IV) Notes to Applicants

(1) Participants should sign a declaration that they are able to swim with clothes for at least 50 metres / proficient in swimming before they can participate in water sports training courses.
(2) For age requirement of different water sports activities, please refer to the entry requirement stated in the publicity information.
(3) Applicants under 18 must submit a declaration made by their parents / guardians who have themselves registered as SmartPLAY users before enrolment in the recreation and sports programmes organised by the LCSD via SmartPLAY.
(4) All enrolment fees are listed in full rate.
(5) Participants must bring along the originals of their identity documents and the screenshot of the SmartPLAY system indicating enrolment in the programmes/the confirmation notice/the receipt, activity log books, recognised qualifications, completed relevant declaration by the members' parents/ guardians via SmartPLAY system and original copy of identity documents used for enrollment for verification by instructors when attending the course: Hong Kong residents should produce their Hong Kong Identity Cards (Birth Certificates / Documents of Identity for Visa Purposes / HKSAR Re-entry Permit / One-way Permit also acceptable for children aged below 11). Children aged 14 or below may produce a copy of their identity documents. The original of a valid photograph-bearing student handbook / card should also be produced if their identity documents supplied do not bear a photograph. Non-Hong Kong residents should produce their valid travel documents (such as Passports, Exit- Entry Permits for Travelling to and from Hong Kong and Macao).
(6) Participant’s age is calculated against the commencement date of the programmes.
(7) Participants must ensure that the specified eligibility criteria on the number of sailing hours for the relevant courses have been met prior to enrolment, and their activity logbooks recording the number of sailing hours, together with the original copies of certificates or qualification proof, have been produced to the instructor for verification on the first day of the course. Both the qualifications and the number of sailing hours acquired upon ballot will not be counted at all. Those failing to meet the specified eligibility criteria for individual activities will be denied enrolment.
(8) All craft can only be used under the supervision of instructors.
(9) When taking part in water sports activities, participants should wear suitable clothing and gear (such as swimming suits, swimming trunks, spectacle bands, sun caps, water-proof whistle as well as light, fit and breathable long-sleeved clothes); and toe and heel-protected rubber shoes suitable for water sports (slippers or sandals are not allowed), and life jackets or buoyancy aids provided by the centres.
(10) Any participants who are unable to meet the requirements as stipulated in notes 1 to 9 above will not be allowed to attend the courses and use the craft.
(11) Participants should be aware of their health condition, and consider whether it is suitable for them to enrol in the water sports activity. In case of doubt, please consult a doctor prior to the enrolment of activity.
(12) Unless under special circumstances, no application for refund, change of programme or making substitution is allowed after enrolment.
(13) Programme participants may complete the procedures for withdrawal from a programme via My SmartPLAY app, the SmartPLAY webpage or smart self-service stations. Those wishing to withdraw from a programme within seven days before the first session must submit additional documents for consideration by the officer-in-charge of the activity. Only upon approval may they proceed with the procedures for withdrawal.
(14) The instructors and staff of this office are entitled to stop anyone who fails to comply with the rules of the venue from attending the course. Fees paid are not refundable.
(15) For safety’s sake, instructors are entitled to stop any participant from taking part in a class, if in their opinion, that participant’s health condition is unsuitable for participation or if he/she displays signs and symptoms of infectious diseases such as fever, respiratory infection symptoms (e.g. cough, runny nose and sore throat), red eye, skin rashes and skin damage.
(16) If participants suspect that they are subjected to sexual harassment, they should inform the officer-in-charge of the activity / venue staff at once, and may call 2511 8211 to seek advice directly from the Equal Opportunities Commission. For the definition and conduct of sexual harassment, please visit the webpage of the Equal Opportunities Commission http://www.eoc.org.hk
(17) No pets should be brought to the activity.
(18) All activities are conducted in Cantonese unless otherwise specified.
(19) Apply for LCSD Intermediate level or above water sports programmes including (a) the certificate course under the progressive training schemes of the Hong Kong China Canoe Union, the Sailing Federation of Hong Kong, China and the Windsurfing Association of Hong Kong, China and (b) the LCSD’s kayak, sailing and windsurfing clinics/trips marked with ‘note’ in the publicity material and required to produce the logbooks and certificates/proof of qualification issued by the above-named National Sports Associations and certificates/proof of qualification is required. The above requirement does not apply to individuals who have been issued with the LCSD logbook on or before 31 December 2014.

 

 

(V) Points to Note

(1)

Activity Time : 9:00 am to 5:00 pm

(2)

Cancellation of Activities

(2.1) If a programme has to be cancelled due to inclement weather or special circumstances (e.g. emergency maintenance of craft/venues, etc.), our staff will notify the participants of the subsequent arrangement as soon as possible. If the programme cannot be re-scheduled or compensatory session(s) cannot be arranged, participants may apply for full / partial refund from the organising centres / District Leisure Services Offices. Participants should make the application for refund within 30 days after the completion date of the programme. For details, please contact the relevant Water Sports Centres / District Leisure Services Offices.
(2.2) In case of insufficient enrolment, participants would be notified the cancellation of activities at least 7 days prior to the commencement of activities.

(3) The following arrangements will be made in case of inclement weather :
Activity Weather Condition
  Based on Hong Kong Observatory’s announcement at 7 am (Remarks)
Thunderstorm warning, red rainstorm warning signal, tropical cyclone warning signal No. 1 or strong monsoon signal issued Black rainstorm warning signal or tropical cyclone warning signal No. 3 or above issued
Fun day and one-day scheduled programmes All craft hirers and participants in scheduled programmes (except the scheduled trips of training courses) have to report to the centres. Water activities will be continued subject to the actual weather conditions. All activities will be cancelled.
Scheduled programmes that last more than one day All activities of the day will be cancelled. The remaining programme days will be continued as scheduled if weather is permitted.
Sea Trips All sea trips will be cancelled (including the scheduled trips of training courses).
Remarks: In case the typhoon signal No. 3 or black rainstorm warning signal is cancelled before 7 am and the venue condition permits, all activities of the day will be held as normal at the Water Sports Centres, including craft hiring, scheduled programmes and package progammes. Participants should consider the actual weather and traffic condition when deciding whether or not to attend the activity.
(4a) “High” health risk category (Air Quality Health Index (AQHI) of 7)
Activities will be held as scheduled. Environmental Protection Department advises those with existing heart or respiratory illnesses (such as coronary heart disease and other cardiovascular diseases, asthma and chronic obstructive airways diseases including chronic bronchitis and emphysema), children and the elderly to reduce outdoor physical exertion, and to reduce the time of their stay outdoors, especially in areas with heavy traffic. Participants with existing heart or respiratory illnesses should also seek advice from a medical doctor before participating in sports activities and take more breaks during physical activities. As the health effects on individuals may vary, participants should seek advice from a medical doctor if they are in doubt or feel uncomfortable.
(4b) “Very High” health risk category (Air Quality Health Index (AQHI) of 8-10)
Activities will be held as scheduled. Environmental Protection Department advises those with existing heart or respiratory illnesses (such as coronary heart disease and other cardiovascular diseases, asthma and chronic obstructive airways diseases including chronic bronchitis and emphysema), children and the elderly to reduce to the minimum outdoor physical exertion, and to reduce to the minimum the time of their stay outdoors, especially in areas with heavy traffic. The general public is advised to reduce outdoor physical exertion, and to reduce the time of their stay outdoors, especially in areas with heavy traffic. As the health effects on individuals may vary, participants should seek advice from a medical doctor if they are in doubt or feel uncomfortable.
(4c) “Serious” health risk category (Air Quality Health Index (AQHI) Exceeding 10)
Activities will be held as scheduled. Environmental Protection Department advises those with existing heart or respiratory illnesses (such as coronary heart disease and other cardiovascular diseases, asthma and chronic obstructive airways diseases including chronic bronchitis and emphysema), children and the elderly to avoid outdoor physical exertion, and to avoid staying outdoors, especially in areas with heavy traffic. The general public is advised to reduce to the minimum outdoor physical exertion, and to reduce to the minimum the time of their stay outdoors, especially in areas with heavy traffic. As the health effects on individuals may vary, participants should seek advice from a medical doctor if they are in doubt or feel uncomfortable.
(5a) Cold Weather Warning
Activities will be held as scheduled. Participants are advised to put on warm clothes in avoiding adverse health effects due to the cold weather. Avoid prolonged exposure to wintry winds.
(5b) Very Hot Weather Warning
Activities will be held as scheduled. Participants are advised to drink plenty of water and avoid over exertion. If not feeling well, take a rest in the shade or a cooler place as soon as possible. Avoid prolonged exposure under sunlight. Loose clothing, suitable hats and UV-blocking sunglasses can reduce the chance of sunburn by solar ultraviolet radiation. Use a sunscreen lotion of SPF 15 or above, and re-apply it frequently.

 

 

(VI) Counter Service Hours and Payment Hours of District Offices Organising Activities:

(1) DLSOs

DayCounter Service HoursPayment Hours for Activities
Monday to Friday
(except public holidays)
8:30 am to 6:15 pm 8:30 am to 4:30 pm

(2) Tuen Mun Recreation and Sports Centre

DayCounter Service HoursPayment Hours for Activities
Monday to Sunday
(Except the first and second days of the Lunar New Year)
8:00 am to 9:30 pm 8:30 am to 9:30 pm

(3) Zoological & Horticultural Education Unit

DayOffice HoursEnquiry Tel. No.
Monday to Friday
(except public holidays)
9:00 am to 6:00 pm 2601 8702 / 2723 6053

 

(VII) Counter Service Hours and Payment Hours of Recreation and Sports Venues (including sports centres/tennis courts):

DayCounter Service HoursPayment Hours for the First Day of Open Enrolment on a First-come first-served basis upon Ballot
Monday to Sunday
(Except the first and second days of the Lunar New Year)
7:00 am to 10:00 pm 8:30 am to 10:00 pm

 

(VIII) Service Hours and Payment Hours of Smart Self-service Stations:

DayService HoursPayment Hours for the First Day of Open Enrolment on a First-come first-served basis upon Ballot
Monday to Sunday
(Except the first and second days of the Lunar New Year)
7:00 am to 11:00 pm 8:30 am to 11:00 pm

 

(IX) Payment Hours of Holiday Camps and Water Sports Centres

Holiday Camps

  • Members of the public may enrol in recreation and sports programmes and book leisure facilities from 8:30am to 4:00pm on Monday to Friday and from 8:30am to 11:00am on Saturday, except for Sunday and public holidays.
Holiday CampEnquiry Tel. No.
Lady MacLehose Holiday Village 2792 6430
2792 6417
Tso Kung Tam Outdoor Recreation Centre 2417 1107
2415 6812
Sai Kung Outdoor Recreation Centre 2792 3828
2792 0046
Lei Yue Mun Park 2568 7455
2568 7858

Water Sports Centres

  • Members of the public may enrol in recreation and sports programmes and book leisure facilities from 8:30am to 4:30pm, except for closed days.
Water Sports CentreClosed DayEnquiry Tel. No.
Chong Hing Water Sports Centre Thursday 2792 6810
Tai Mei Tuk Water Sports Centre Wednesday 2665 3591
The Jockey Club Wong Shek Water Sports Centre Tuesday 2328 2311
St. Stephen’s Beach Water Sports Centre Tuesday 2813 5407
Stanley Main Beach Water Sports Centre Wednesday 2813 9117

 

(X) Notes:

(1) For enquiries about the course content of or enrolment arrangement for recreation and sports activities, please contact DLSOs/the programme units organising the activities.
(2) or programme details, members of the public may call the LCSD Hotline on 2414 5555 or visit My SmartPLAY app, the SmartPLAY webpage or smart self-service stations at DLSOs or leisure venues. For enquiries about the system, please call the SmartPLAY Hotline on 3954 5150.

Participants of the training programmes of water sports centres are required to produce the original copies of valid qualifications and activity log books in the first lessons for inspection by the Department’s staff / coaches, as proof that they have obtained the certificates / qualifications and gained the required hours of navigation before balloting. In case of non-compliance, the participants and their accompanying carers will be disqualified from the training programmes in question, and the fees will not be refunded.  Those disqualified must not participate again in the programmes by means of on-the-spot enrolment.  In case of no on-the-spot applicants, the centres may, at their discretion, allow the disqualified participants to attend the rest of the programmes, provided that it does not cause disruption to the normal operation of the programmes. 

 

III. User Guide

     Please visit User Guide before enrolment