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Leisure Services

2014.10.20 16:29 29°C Sunny Periods
Leisure Services
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Leisure Services: Leisure Facilities separator Leisure Programmes separator Booking of Leisure Facilities and Programmes separator Major Games and Major Events separator Sports Subvention Scheme separator Greening separator Others
Activities Search: Community Recreation and Sports Programme separator Balloting Results separator Other Activities
Facilities Search: Fee Charging separator Non-Fee Charging Pitches/Courts
separator Sessions Available for Booking resulting from Telephone Reservation Cancellation
separator Sessions Available for Booking resulting from the release of Internet Temp-hold facilities sessions in Arena (except badminton courts)
separator Enquiry about Facility Booking Status within 11 days
New Arrangements for the Booking and Use of Leisure Facilities
 
(I) Cancellation of the Standby Arrangement for Soccer Pitches

The standby arrangement for soccer pitches was cancelled on a trial basis from 18 June to 17 December 2013. During the trial period, the "no-show" rate of individual bookings for soccer pitches dropped significantly while there was no noticeable increase in the rate of soccer pitches being left unused. In view of these, the standby arrangement for soccer pitches has been formally cancelled with effect from 18 December 2013 after the end of the six-month trial period.

 

(II) Booking quota of leisure and sports facilities for individual users to be tightened (with effect from 3 April 2014)

With effect from 3 April 2014, the booking quota of fee-charging facilities at peak hours for individual users will be restricted to two hours per day for the same type of facility at all venues. After the implementation of the new arrangement, booking quota for individual users will apply to the same type of facility at all venues on the same day.

Starting from 25 March 2014, individual hirers will be subject to the new quota arrangement when booking popular leisure and sports facilities for use on or after 3 April.  Facilities affected by the revised quota system include badminton courts, basketball courts, volleyball courts, tennis courts, table tennis tables and activity rooms.  Some examples of the same type of facility are listed as below:

  • Activity Rooms: include activity rooms and dance rooms
  • Snooker Tables: include American Pool tables, billiard tables and carom table
  • Turf Pitches: include natural turf pitches and artificial turf pitches
  • Rugby Pitches: include natural turf pitches and artificial turf pitches

An example showing the new quota arrangement:
An individual user can make two-hour bookings for using the tennis courts at Victoria Park and Shek Kip Mei Park during peak hours on the same day when using the facilities on or before 2 April 2014. Under the new quota arrangement, if an individual has already booked a two-hour session at a Victoria Park tennis court during peak times, he or she will not be able to book another peak-hour session of tennis court on the same day through the Leisure Link System.

Facilities that have spare capacity at peak hours,  such as squash courts, golf driving ranges, archery facilities, sport climbing wall and rope course facilities at Tuen Mun Recreation and Sports Centre, and holiday camps. will not be affected after the implementation of new quota arrangement.  As the facility provision during off-peak times is able to meet the public demand in general, the daily quota for bookings during off-peak times will remain unchanged.

Similar to the current arrangement, reallocated sessions would be counted towards the individual’s quota.

 

(III) Revised Penalty System for Block Booking by Organisations (With effect from 1 June 2014)

The Leisure and Cultural Services Department (LCSD) has completed a review of the penalty system for bookings and use of land-based sports facilities by priority users in response to the recommendations made by the Ombudsman on improving the mechanism for leisure and sports facility bookings. "Conditions of Use of Recreation and Sports Facilities" have been revised to tighten the "no-show" penalty on organisation hirers. An organisation hirer who fails to take up its booked sessions on two occasions within 12 months will have its priority booking status suspended, as opposed to the current system whereby penalty will be imposed if "no-show" occurs on four occasions within 12 months. The revised penalty system will be implemented with effect from 1 June 2014. Major points of the revised penalty system are as follows -

(a) Arrangement to issue Default Notice
 
If an organisation has committed serious breach such as failing to give satisfactory explanations to LCSD for not using the booked sessions without notification to LCSD for cancellation of the booked sessions 20 days before the day of use, the LCSD will immediately issue a Default Notice to the organisation. If the organisation has repeatedly breached in the same venue within 12 months counting from the issue date of the first Default Notice, the organisation will be issued with a second Default Notice and will then be penalised.
(b) Penalty
 

If an organisation receives the second Default Notice, its priority booking status for the land-based facilities of the same district will be suspended for six months. The suspension will take effect as specified by LCSD which will generally be after 14 days from the date of second default notice.

 

(IV) New penalty on individual hirers who breach conditions of booking/ use of leisure facilities (with effect from 15 August 2014)

In order to minimize wastage of resources and combat abuse, starting from 15 August, individuals breaching the following booking conditions are liable to a suspension of booking right for fee-charging recreation and sports facilities.

Items of Breach

Suspension of booking right of fee-charging leisure facilities

Hirers fail to take up a booked session on two occasions without cancellation of booking within any period of 30 consecutive days*

90 days

Hirers engaged in unauthorised transfer or touting of user permits

180 days

Non-eligible persons abuse half-rate concession for senior citizens, students and persons with disabilities in making bookings

180 days


*
The number of occasion is counted by day, such that any one or more sessions not taken up by the hirer on a given day will be counted as one occasion. Members of public who do not want to have their booking right affected are suggested to cancel their booking as soon as they are aware that they cannot take up a booked session. Cancellation can be made conveniently through the Leisure Link Internet booking system if the hirer has already registered as a Leisure Link patron. If the hirer has yet to become a Leisure Link patron, the hirer has to submit his or her cancellation request with any booking counter of the leisure venues at least two days in advance of the date of using the facilities. All cancelled sessions will not be refunded.

 

(V) New Arrangement for "Leisure Link" Counter Booking of Leisure Facility and Programme Enrolment


Identity Documents Required for
Booking Recreation and Sports Facilities,
Enrolment in Recreation and Sports Programmes
and Buying Swimming Pool Monthly Ticket

Identity Document (Original or Copy) Accepted at Booking Counter

(1)
Land-based venues

(2)
Recreation and Sports Programmes, Swimming Pool Monthly Tickets, Camps, Facilities at Tuen Mun Recreation and Sports Centre, Water sports centres - craft and package programmes

Hong Kong residents

1. Hong Kong Identity Card (HKID Card)
2. Birth Certificate/ Document of Identity for Visa Purposes (Doc/I)*/ HKSAR Re-entry Permit (RP)*/ One-way Permit (OWP)* (only for children aged under 11)

Hong Kong residents

1. HKID Card
2. Birth Certificate/ Doc/I*/ RP*/ OWP* (only for children aged under 11)

Non-Hong Kong residents

1. Non-Hong Kong residents holding valid travel documents must register as Leisure Link Temporary Patrons before they can make bookings for land-based facilities (except on-the-spot bookings and fitness room).
2. Non-Hong Kong residents holding valid travel documents without registered as Leisure Link Temporary Patrons can produce valid travel documents to make booking on the spot on the day of use.
3. Non-Hong Kong residents holding valid travel documents and have registered as users of fitness rooms of LCSD can made advance booking for use of fitness room up to 10 days in advance.

Non-Hong Kong residents

  Valid travel documents (e.g. passports and Exit-entry Permit for Travelling to and from Hong Kong and Macao)

*
Hong Kong residents aged under 11 who are holders of Documents of Identity for Visa Purposes/Re-entry Permits/One-way Permits may book recreation and sports facilities or enrol in recreation and sports programmes at booking counters. If they wish to make bookings or enrolments through self-service channels (i.e. internet booking service, Leisure Link Self-service Kiosk and telephone reservation service through the Interactive Voice Response System), they must apply for registration as a Leisure Link patron in person at the Leisure Link Telephone Services Centre at the Kwun Chung Municipal Services Building.

 

Identity Documents Required for Taking up Booked Facilities,
Attending Recreation and Sports Programmes
and Entering Swimming Pools by Monthly Ticket Holders

 

(1)
Land-based venues

(2)
Recreation and Sports Programmes, Camps, Facilities at Tuen Mun Recreation and Sports Centre, Water sports centres - craft and package programmes

(3)
Swimming Pool Monthly Ticket Scheme

Hong Kong residents

1. Original copy of HKID card
2. For children aged between 11 and 14 : HKID card (original/ copy). If copies of the identity documents are used, they are required to present, for verification, the original of a valid photograph-bearing student card/student handbook.
3. For children below aged 11 : HKID card/Birth Certificate /Doc/I/ RP/ OWP (original/ copy). If the identity documents used are without a photograph, they will be required to present, for verification, the original of a valid photograph-bearing student card/student handbook.

Hong Kong residents

1. Original copy of HKID card
2. For children aged between 11 and 14 : HKID card (original/ copy)
3. For children below aged 11:
HKID card/Birth Certificate /Doc/I/ RP/ OWP (original/ copy). If the identity documents used are without a photograph, they will be required to present, for verification, the original of a valid photograph-bearing student card/student handbook.)

Hong Kong residents

1. Original copy of HKID card
2. For children aged between 11 and 14 : HKID card (original/ copy).  If copies of the identity documents are used, they are required to present, for verification, the original of a valid photograph-bearing student card/student handbook.
3. For children below aged 11 :
HKID card/Birth Certificate /Doc/I/ RP/ OWP (original/ copy).  If the identity documents used are without a photograph, they will be required to present, for verification, the original of a valid photograph-bearing student card/student handbook.
4. The holder of a Public Swimming Pool Monthly Ticket can use the smart card.

Non-Hong Kong residents

Original copy of valid travel document used at the time of booking

Non-Hong Kong residents

Original copy of valid travel document used at the time of booking or enrolment

Non-Hong Kong residents

Original copy of valid travel document used at buying swimming pool monthly ticket

 

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