Barrier-free Facilities and Services

To facilitate people with disabilities to enjoy entertainment events as well as participate in sports activities, the Hong Kong Coliseum has carried out barrier-free improvement works to facilities that include:

Facilities for wheelchair users

1. Wheelchair platforms at the arena to accommodate a maximum of 64 wheelchair users and 64 minders. Wheelchair users can make use of the stairlifts to reach these platforms.
  Barrier-free Facilities and Services
2. A specially designed ticketing system that for wheelchair users to exchange tickets for wheelchair platform seats when purchasing tickets via various URBTIX ticketing channels.
3. Stairlift to the VIP Lounge.
 
Barrier-free Facilities and Services
4. Six disabled toilets inside the arena and at the piazza as well as a disabled shower room at the backstage.
  Barrier-free Facilities and Services
5. Tailor-made information desk at foyer, box office counter, kiosk counter and ticket dispensing machine at the piazza.
 
Barrier-free Facilities and Services   Barrier-free Facilities and Services

Facilities for visually impaired users

1. Tactile guide paths installed at the piazza and inside the arena.
  Barrier-free Facilities and Services
2. Braille maps installed at the piazza.
  Barrier-free Facilities and Services
3. Non-slip nosing and handrails with Braille plates at most of the arena and piazza staircases.
 
Barrier-free Facilities and Services   Barrier-free Facilities and Services
4. Guide dogs are trained as working dogs to assist the visually impaired user in his/her daily life. Hong Kong Coliseum welcomes visually impaired users to bring their guide dogs to enter the venue for participating events or watching programmes.

Facilities for hearing impaired users

1. Induction loops at the entrance foyer and arena seating area to assist hearing aid users.
 
Barrier-free Facilities and Services
2. Visual fire alarm system installed at the venue.
  Barrier-free Facilities and Services

A Service Hotline is available to provide information on events, ticketing services and admission arrangements. Wheelchair users with tickets and guide dog users may contact the venue management at 23557234 for admission assistance.