Annual Report 2003 - Leisure and Cultural Services Department Brand Hong Kong - Asia's world city
GovHK ÁcÅ骩 ²Ê^ª©
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Cultural Services
 
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  Customer Liaison Meetings

To strengthen direct communication with customers and to gather their views on how services can be further improved, customer liaison meetings have been held at civic centres, libraries and museums. These meetings give the department immediate access to users' comments on services offered, while also providing a channel to explain its policies and introduce new services to the public. These initiatives are in line with the department's commitment to meet public expectations and needs by delivering quality services in a cost-effective manner.

 
 
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