Frequently Asked Questions
A) Research, Artwork Aquisition and Authentication
1. How to transfer artwork(s) to the Hong Kong Museum of Art for collection?
If you would like to propose a donation or sale of artwork(s) to the Hong Kong Museum or Art, you could first let us have the basic information such as your name, contact, description of the proposed artwork(s) e.g. name of artist, title, medium, size, price (for sale) or insurance value (for donation) and images of artwork(s) by mail to: Hong Kong Museum of Art, 10 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong, or email to email@example.com. Please specify "Donation/ Sale of artwork(s) for Hong Kong Museum of Art" on the envelope. Please do not send the real object(s) by mail and please understand that our staff do not accept submission of real object(s) without prior discussion. The museum is not responsible for any consequence of damage or lost property if you send real object(s) to us.
2. How do I research a work of art or learn about an artist in the museum collection?
Basic information on our collected items is accessible in the collection databank online. As the museum has participated in the Google Art Project, more than 100 artists' information and 140 collections are also available for public access.
3. Can I view artwork from the permanent collection that isn't on view?
If you are doing research, please send your enquiries with the referral letter or supporting document issued by your department/college/institution/supervisor to: Hong Kong Museum of Art, 10 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong, or email to firstname.lastname@example.org. Please allow two weeks to receive a response. The more details you can provide on your research request, the better we can respond to your inquiry.
4. How do I get an artwork evaluated, authenticated, or appraised?
The Museum does not provide any such service.
5. Can the Museum provide contacts of experts for the above service?
The museum does not make such referrals.
B) Visiting the Museum
1. How do I get to the Hong Kong Museum of Art?
Located in the cultural complex of Art Square at Salisbury Garden, the Hong Kong Cultural Centre and the Hong Kong Space Museum. The Museum is easily accessible by means of public transport: (1) MTR Tsuen Wan Line at Tsim Sha Tsui Station, Exit F, followed by a 10-minute (approx.) walk. (2) HK East Rail Line at Tsim Sha Tsui East Station, Exit J, followed by a 3-minute (approx.) walk. (3) Star Ferry from Central to Tsim Sha Tsui, followed by a 10-minute (approx.) walk. (4) Buses to the Star Ferry Pier Terminus, followed by a 10-minute (approx.) walk. Taxis and other vehicles may drop off visitors at either one of the two lay-by areas in front of Hong Kong Cultural Centre.
2. What are your admission charges and opening hours?
Standard admission charge: HK$10. Concessionary rate at HK$5 for the disabled, full time students and senior citizens aged 60 or above. Group of 20 visitors or more will enjoy 30% off from the standard rate. Special admission charges may be applicable to some special exhibitions.The Museum opens daily from 10 am to 6 pm; and from 10 am to 7 pm on Saturday, Sunday and public holidays. The Museum is closed on Thursday (except public holidays). Opening hours on Christmas Eve and Chinese New Year's Eve: 10 am to 5 pm and closed on the first two days of Chinese New Year.
3. What facilities are available for visitors with disabilities?
Wheelchair users may access the galleries on each floor by using the passenger lift found on G/F. Washrooms for the disabled are available in the lobbies on 2/F, 3/F and 4/F. Visitors may contact the Information Counter at 2721 0116 in advance, for reservation of wheelchairs or arrangement on dropping off and picking up people with disabilities.
4. How can I apply for a Museum Pass?
The Museum Pass entitles the holder unlimited admission to the exhibition halls of the Museums under the management of the Leisure and Cultural Services Department during the validity period (some special exhibitions may be excluded). You may download the application form by clicking here or obtain one at the Museum's Information Counter. Please return the completed application form by post or in person with the required supporting document(s), if applicable, together with a crossed cheque (payable to the "HKSAR Government") for the membership fee.
5. What can I do if I lose my Museum Pass?
Loss of your Museum Pass should be reported to the Museum staff immediately. A replacement Pass will be issued for a fee of HK$10 (in the case of an Individual Pass) or HK$5 (in the case of a Museum Concessionary Pass or Family Pass).
6. How do I join the guided tour of the Museum?
Visitors are welcome to join the tour at the entrance of the specific gallery. No registration required. Free for Museum Visitors with valid admission ticket. Click here to browse the online schedule now.
C) Programme Application
1. How may I apply for a workshop?
Please complete the "Education and Extension Programmes Application Form" by clicking here to download. You may fax, post or bring your application to our office in person (during office hours) on or before the stated deadline.
2. Am I entitled to a discount?
Yes, valid applicants are entitled to any one of the discounts provided by the Hong Kong Museum of Art. Submit photocopies of all relevant documents together with your application form. For more details, please refer to the Notes on Discount.
3. May I submit more than one application form for any given workshop?
Only one application form is accepted per workshop.
4. May I use one application form to apply for more than one workshop?
You must fill out one application form per workshop. You may, however, use your first application to make a copy for other workshop applications.
5. May I apply for the same workshop on different dates?
You may apply to only one instance of each workshop.
6. How can I attend a workshop?
We accept applications at the beginning of each quarter. If the quota is exceeded, participants will be decided by lot drawing. For more details, please refer to the Newsletter or our website.
7. If there are vacancies for a particular workshop after the deadline, may I apply?
Yes, we accept applications on a first come, first served basis until the quota is full.
8. Will the workshop be conduced if the number of applicants does not reach the minimum number required?
The Museum reserves the right to cancel any of its programmes if the number of applications is below the minimum required.
9. Should I submit my course fee with the application form?
There is no need to submit the course fee at the time of application. Applicants will be notified by post. Successful applicants must submit a cheque payable to "The Government of HKSAR", before the date stated in the notification letter. After the deadline, seats will no longer be reserved. The Museum reserves the right to reallocate seats to applicants on the waiting list.
10. How can I get on the waiting list?
Unsuccessful applicants will be placed on the waiting list automatically in an order decided by lot drawing.
11. How will the Museum contact someone on the waiting list?
The successful waiting applicant will be contacted and informed by phone.
12. When should I pay my materials fee?
Payment will be accepted by the instructor in cash only on the first day of the course.
13. Are course fees refundable?
Course fees are not refundable.
14. May I transfer course fees to another applicant?
Course fees are non-transferable.
15. Should I submit an application form for demonstration programmes?
Except under special arrangement, there is no need to submit an application form. We accept participants to the demonstration programmes on a first come, first served basis until the quota is full.
16. May I take photographs during the demonstration?
Each demonstration programme and venue has its own rules regarding photo-taking. Please ask at the particular event upon your arrival.
D) School and Group Visits
Kindergartens, primary schools, secondary schools, special schools, post-secondary institutions, universities, registered charitable organisations and non-profit-making organisations with 20 or more participants can apply in writing for waiver of admission charge. Applications should be made 3 weeks in advance before the date of visit. Click here to download the application form.
2. May we apply for a fee waiver?
Yes, all kindergartens, primary schools, secondary schools, special schools, post-secondary institutions, universities, registered charitable organisations and non-profit-making organisations may apply for a fee waiver. Groups of less than 20 persons are required to pay for the admission charges.
3. When should we apply?
Applications should be made at least three weeks in advance of your intended visit.
4. May we make a reservation over the phone?
We only accept bookings received via an application form. You may, however, please call 2734 2786 / 2734 2154 to check availability.
5. When will the arrangements of our visit be confirmed?
We will confirm the details at least two weeks in advance of your intended visit.
6. Where can we park the coach?
We do not offer on-site parking. The drop-off and pick-up point is in front of the Space Museum.
7. We have more than 150 students. May we all visit at the same time?
If you have more than 150 students, you should stagger your touring of the museum. For example, you could book a video show at the Lecture Hall for half of your students while the other half joins a guided tour.
8. How long do guided tours last?
Guided tours last for about 1 hour.
9. What do guided tours cover?
If you choose to visit only one exhibition, the guided tour covers more in depth information about the exhibition theme and characteristics of the exhibits. If you choose the "Introductory Tour", docents will give students a general idea of what a Museum is and how it operates while introducing some highlights of the current exhibits. If you have a specific theme for the visit, please state it on your application form. Our docents are able to modify the touring route according to your request. The tour, however, will still focus on the exhibition.
10. May we take photographs?
You may take photographs without flash and tripod in most of our galleries. Please ask the guards at the entrance of the gallery if you have any doubts.
11. May we stay behind after the guided tour?
Yes, you may stay behind and continue to visit the museum on your own.