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Notice to Ticket Buyers
| Counter Booking |
(1) |
Tickets are sold at URBTIX box
offices only within the designated opening hours.
Payments for tickets should only be made to staff
over the counter. URBTIX has not authorized anybody
to make alternative arrangements for sale of tickets
within the premises. For assistance, please approach
the box office management. |
| Telephone Reservation |
(2) |
Tickets may be reserved by telephone
for all programmes free of charge starting one day
after the start of counter booking.Telephone Reservation
Hotline: 2734 9009 |
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(3) |
Tickets reserved must be collected
and paid for at any URBTIX outlet within three days
(counting the day of ordering as the first day),
OR by 1 hour prior to curtain up, whichever is the
sooner. (For some programmes presented by individual
presenters, reserved tickets must be collected and
paid for by 7 days before the programme takes place.
Please enquire for details.) Tickets not so collected
will automatically be released for public sale. |
| Telephone Booking |
(4) |
Tickets may be booked by telephone
for all programmes with collection of handling charge.
Payment must be made by credit card: VISA, MASTERCARD,
AMERICAN EXPRESS and DINERS. Telephone booking hotline
: 2111 5999. |
| Internet Booking |
(5) |
Tickets may be booked on-line for
all programmes with collection of handling charge.
Payment must be made by credit card: VISA, MASTERCARD,
AMERICAN EXPRESS and DINERS. Website : www.urbtix.hk |
| Concessionary Tickets |
(6) |
Please inform the box office staff
if you intend to buy concessionary or discounted
tickets. For details, please enquire at the box
office. |
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(7) |
For all Leisure and Cultural Services
Department presentations, half price concessionary
tickets are available for senior citizens aged 60
or above, people with disabilities and full-time
students. Concessionary tickets for students are
subject to availability on a first-come-first-served
basis. For some events by other presenters, half
price concessionary tickets may be available for
senior citizens aged 60 or above, people with disabilities
and full-time students. |
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(8) |
Concessionary ticket holders, including
but not limited to concessionary tickets for senior
citizens aged 60 or above, people with disabilities
and full-time students, will be admitted only on
production of acceptable proof of identity. Holders
of concessionary ticket for people with disabilities
will be admitted subject to the production of the
concessionary card issued by the ex-Provisional
Urban Council or the ex-Provisional Regional Council;
or the Registration Card for People with Disabilities
issued by the Central Registry for Rehabilitation.
For details of concessionary tickets for individual
events, please enquire at the box office or call
the URBTIX Hotline at 2734 9009. |
| Best Seat |
(9) |
The box office staff will offer the
best available seats allocated by the computer to
the purchasers. Purchasers may still choose their
desired seats as available. |
| Credit Card Payment |
(10) |
(a)
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For some temporary outlets, payment
by credit cards may not be accepted. |
| (b) |
According to the relevant credit card
merchant operation rules, if the same VISA or Mastercard
is used for consecutive ticket purchase in 2 or
more transactions within 15 minutes at the same
terminal, the total amount should be combined into
one single transaction receipt. The previous transaction
receipt will be cancelled after combination. |
| Space Museum |
(11) |
| Space Theatre -
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Each ticket admits one person
only. (Children under 3 years old will not
be admitted). |
| Exhibition Halls
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Each ticket admits one person
only.(Children under 4 years old are not required
to purchase admission tickets, but must be
accompanied by adults). |
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| Sight Line Blocking |
(12) |
Ticket buyers should note that the
following seats at respective venues may have the
sight line partially blocked.
Grand Theatre, Hong Kong Cultural Centre:
Seats 48-52 of VIP Box 3 and Seats 1-5 of VIP Box
4
Concert Hall, Hong Kong Cultural Centre:
Seats 1,2,61,62 of Row C, Seats 1-7, 94-100 of Row
AA, Seats 1-8, 94-101 of Row BB and Seat 27 of Row
HH
Auditorium of Kwai Tsing Theatre:
Seats BA1-4, BB1-4, BC1-6 and BD1-6 of the Balcony.
Auditorium of Tsuen Wan Town Hall:
Seats BB6, BB17, BC7 and BC18 of the Balcony.
Auditorium of Shatin Town Hall:
Seats 5,21 of Row BB, Seats 6,22 of Row BC, Seats
9,25 of Rows BD and BE of the Balcony.
Auditorium of Yuen Long Theatre:
Box Seats BA1-6, BB1-4, BC1-6, BD1-4 and Seats BE1-35
of the Balcony.
Certain seats at Balcony Rows BA and BB at the Auditorium
of Shatin Town Hall, Tsuen Wan Town Hall
and Tuen Mun Town Hall owing to the
railings of the Balcony
Sight line blocking seats at the Lecture Hall,
Hong Kong Space Museum (for film/video screenings):
Seats 1-4 of Rows B,C,D and E; Seats 1-3 of Rows
F,G and H, A14, B21, C22, D23, E24, F27, G29 and
H30. |
| Suggestions and Enquiries |
(13) |
For any suggestions and enquiries
on the operations of the box office, please contact
the Duty Officer through the enquiry counter. For
information on URBTIX services and individual events
on sale, please call the URBTIX Hotline at 2734
9009 or visit URBTIX website at http://www.lcsd.hk/urbtix/index.html |
URBTIX
October 2006
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