Booking Guide

Tickets for all programmes of the Silk Road Arts Festival will be available at all URBTIX outlets from 14 August. All box offices accept cash and credit cards (American Express, VISA, Diners Club or MasterCard). One hour before the performance, tickets will only be available at the performing venue.

Internet Booking: www.urbtix.hk
(From 14 August up to 1 hour prior to the performance)
Tickets for all performing arts programmes, films, workshops and the master class are available on the internet. There is a non-refundable service fee of HK$6.5 per ticket, up to HK$20 maximum per transaction. Only American Express, VISA, Diners Club or MasterCard are accepted for payment. Patrons can purchase up to a maximum of 40 tickets per transaction. Please make sure that your name, e-mail address, postal address, telephone and credit card details are clearly filled in. Bookings will be confirmed online as well as by e-mail. Tickets booked more than 7 days before the performance will be mailed to your designated address. If you do not receive your tickets 5 working days after purchase, please call Cityline (HK) Ltd. during office hours (Tel: 2314 4228). Tickets booked within 7 days of the performance must be collected in person at the sales counter at any of the URBTIX outlets upon presentation of the credit card used for the online booking.

Credit Card Telephone Booking Hotline: 2111 5999
(From 14 August up to 1 hour prior to the performance, 10am - 8pm daily)
Patrons can order tickets via telephone booking with payment charged to your credit card accounts. There is a non-refundable service fee of HK$6.5 per ticket, up to HK$20 maximum per order. Patrons can purchase up to a maximum of 40 tickets per order. Tickets booked more than 7 days before the performance will be mailed to your designated address. If you do not receive your tickets 5 working days after purchase, please call Cityline (HK) Ltd. during office hours (Tel: 2314 4228). Tickets booked within 7 days of the performance must be collected in person at the sales counter at any of the URBTIX outlets upon presentation of the credit card used for the telephone booking.

Telephone Reservation: 2734 9009
(From 15 August onwards, 10am - 8pm daily)
Tickets must be collected within 3 days of reservation (counting the date of reservation as day 1). Reservations made within 3 days of the performance will be held up to 1 hour before the performance, after which the reservations will be cancelled.

Enquiries

Ticketing:

2734 9009 (10am V 8pm daily)

Programme:

2370 1044 (Monday V Friday: 8:45am V 1pm, 2pm V 6pm, except public holidays)

Websites:

www.silkroadfestival.gov.hk (Programme)
www.urbtix.hk (Internet Booking)

Discount Schemes
Full-time Students, Senior Citizens, People with Disabilities and Comprehensive Social Security Assistance Recipients Discounts
Half-price tickets are available for full-time students, senior citizens aged 60 or above, people with disabilities and Comprehensive Social Security Assistance (CSSA) recipients. Tickets for students and CSSA recipients are available on a first-come-first-served basis†. Concessionary ticket holders must produce evidence of their identity or age upon admission.

Group Booking Discount *
10% discount for each purchase of 4-9 full-price tickets of performing arts / film programmes;
15% discount for each purchase of 10-19 full-price tickets of performing arts / film programmes;
20% discount for each purchase of 20 full-price tickets of performing arts / film programmes or more.

Package Booking Discount *
10% discount on full-price tickets for each purchase of 3-4 different performing arts / film programmes;
15% discount on full-price tickets for each purchase of 5 different performing arts / film programmes or more.

HKRep Pals Discount #
HKRep Pals can enjoy 25% discount on full-price tickets of Bun in the Cave with valid membership cards. Please refer to the programme leaflet of Bun in the Cave for details of other discounts.
(Enquiries: 3103 5900)

Hong Kong Chinese Orchestra Discount #
25% discount on full-price tickets of The Silk Road Journey by the Hong Kong Chinese Orchestra is offered to Friends of Hong Kong Chinese Orchestra with valid membership cards.
(Enquiries: 3185 1600)

†No quota for student tickets of A Deer of Nine Colours.

* Not applicable to tickets for Bun in the Cave by Hong Kong Repertory Theatre, workshops and the master class.

# Discount not available for Internet Booking and Credit Card Telephone Booking.

Special Notes
Audiences aged 6 and above are welcome.
Each ticket admits one person only. Patrons can enjoy only one of the above discount schemes for each ticket. Please inform the box office staff at the time of purchase.
The Hong Kong Film Archive box office only sells tickets for film programmes.
The Hong Kong Space Museum box office only sells tickets for films screened at the Museum.
Programmes will normally be cancelled when typhoon signal No.8 or above, or the Black Rainstorm Warning is issued or remains in effect 3 hours before the performance time. Ticket holders are advised to call 2370 1044 or to go to the website www.silkroadfestival.gov.hk for details of programme schedule changes and refund arrangements.
The presenter reserves the right to substitute artists and change the programme should unavoidable circumstances make it necessary.
The content of Festival programmes does not represent the views of the Leisure and Cultural Services Department.
Members of the audience are advised to arrive punctually. Latecomers will only be admitted when there is a suitable break in the performance or at the interval.
Box seats and lounge packages are on sale for performances at Hong Kong Cultural Centre Grand Theatre, Hong Kong City Hall Concert Hall and Sha Tin Town Hall Auditorium. Please call 2741 1642 for details.